Peterone is committed to ensuring your privacy is protected. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information, whether through this website, over the phone or in any other form of communication. Please take your time to read this Privacy Policy carefully.
Our website may contain links to other third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third party websites.
In this Privacy Policy references to “we” or “us” or “Peterone” are to Peterone.
Peterone is authorised and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
We are the data controller of any personal information that has been provided to us. This means that we are responsible for complying with data protection laws. This Privacy Policy describes what personal information we may collect from you, why we use your personal information and more generally the practices we maintain and ways in which we use your personal information.
We collect and hold personal information about:
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- Individuals who currently have or are covered by a motor insurance policy with Peterone
- Individuals who have held or were covered by a motor insurance policy with Peterone but which is now expired or terminated
- Individuals who have who have requested or obtained a quote from Peterone but have not taken up a policy, whether the enquiry was made directly through Peterone or via a third party, such as a price comparison website
- Individuals to whom any benefit is payable under a live policy or would have been payable to under an expired or terminated policy
- Users of the various Peterone websites, including the Go Girl, Drive Smart and insure2drive websites
- Third party claimants, witnesses to incidents and experts instructed in relation to claims
- Representatives of policyholders, individuals covered by a policy or a third party.
The personal information that we collect will depend on your relationship with us. We will collect different information depending on whether you are a policyholder, named driver or other covered party or beneficiary under a policy, website user, claimant, witness, expert, representative or other third party.
Please note, in certain circumstances we may request and/or receive “sensitive” or “special categories” of personal information about you. For example we may need access to health records for the purposes of providing you with a policy or processing claims, or details of any unspent criminal convictions for the purposes of preventing, detecting and investigating fraud.
If you provide personal information to us about other individuals you agree: (a) to inform the individual about the content of this Privacy Policy; and (b) to obtain any consent where we indicate that it is required for the processing of that individual’s personal information in accordance with this Privacy Policy. Please click on the relevant section below for detailed information regarding the types of personal information we are likely to collect and use about you.
Sometimes we have a legal or regulatory obligation to use your personal information
We may use your personal information for this purpose when:
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- Our regulators, the Prudential Regulation Authority (PRA) or the Financial Conduct Authority (FCA), wish us to maintain certain records of any dealings with you
- To enable us to assist you with the renewals process, including sending you a reminder and renewal invitation before your renewal date, which will explain how you can renew your insurance contract with us
Occasionally we need to use your information to establish, exercise or defend our legal rights
We may use your personal information for this purpose when:
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- We are faced with any legal claims
- We want to pursue any legal claims ourselves
Sometimes we need to use your personal information for reasons of substantial public interest
We may use your personal information and your sensitive, criminal convictions or special categories of personal data for this purpose when:
Investigating fraudulent claims
Carrying out fraud, credit and anti-money laundering checks
From time to time, we may share your personal information with the other companies in our group and with third parties. We will keep your personal information confidential and only share it with the third parties listed below for the purposes explained in section 6. We have trusted relationships with these carefully selected third parties and all third parties are bound by contract to maintain the security of your personal information and to use it only as permitted by us.